Frequently Asked Questions
Everything you need to know before becoming part of the House.
1. What is SPERIO?
SPERIO is a modern fashion house creating limited Chapter releases. Every Chapter is released once, individually numbered, and permanently archived after it sells out.
2. What does "Created Once. Archived Forever." mean?
It is the foundation of our House.
Every Chapter is produced only once. Once it has been archived, it will not be reproduced or restocked.
3. Will Chapter I be restocked?
No.
Every Chapter is released once. When it sells out, it becomes part of the SPERIO Archive.
4. How do I choose the right size?
Every product page includes a detailed Size Guide with garment measurements and fit recommendations.
If you're unsure, contact our support team before placing your order—we're happy to help you choose the right fit.
5. Do you ship internationally?
Yes.
SPERIO ships worldwide. Shipping costs and delivery estimates are calculated during checkout based on your location.
6. How long will my order take to arrive?
Orders are typically processed within 1–3 business days.
Delivery times vary depending on your destination. Estimated shipping times can be found in our Shipping Policy.
7. Can I return or exchange my order?
Yes.
We accept returns within 30 days of delivery, provided the garment is unworn, unwashed, and returned in its original condition with all original tags attached.
For complete details, please refer to our Return & Refund Policy.
8. Are your garments individually numbered?
Yes.
Every Chapter includes individually numbered garments, reflecting their place within that limited release. Numbering identifies the garment as part of that Chapter rather than increasing or decreasing its quality.
9. What payment methods do you accept?
We accept major payment methods supported at checkout.
Available options may vary depending on your country and will be displayed during the checkout process.
10. How should I care for my garment?
To help preserve the quality of your garment:
- Wash inside out using cold water.
- Use a gentle cycle.
- Do not bleach.
- Air dry when possible.
- Iron inside out if needed.
Full care instructions are available on our Product Care page.
11. How can I contact SPERIO?
Email us at:
We typically respond within 1–2 business days.
12. How can I access future Chapters?
Join our mailing list through Enter the House to receive early access to future Chapter releases, editorial updates, and House announcements.